Summer Demand on Police Resources

The summer months are also typically the busiest time of the year for the force control room, which handles 999 and 101 calls, as well as email and online reports.

Every day call handlers answer thousands of phone calls from members of the public asking for our help – sometimes in an emergency, and sometimes from people who do not need urgent help.

It can be hard to judge whether it is an emergency. In general, you should call 999 if:

⚠️ There is an immediate risk of harm to someone’s life or property.

⚠️ A crime is ongoing, or the offender is still in the nearby area.

⚠️ You have been involved in or witnessed a serious collision, or there is a danger on the highway.

If what you need to tell us does not fit into these categories, we now offer more ways of reporting non-emergency crime and antisocial behaviour to make it easier and more convenient for you to contact us.
This includes encouraging people to go online to make non-emergency reports. This will help us provide a better, more efficient service for our communities, and assist those who need help in an emergency.

We still have a 24hour 101 phone service you can call if you can’t report online.

To report a crime online, click here: https://www.dyfed-powys.police.uk/ro/report/